PhD Sociology, Lancaster; BA Combined Philosophy and Sociology, Lancaster.
For a full publication list see Dr·Andy Crabtree
Dr Crabtree's work focuses on the relationship between computing systems and social interaction. It exploits ethnography, which entails direct observation, to uncover the work that is involved in doing everyday activities. This kind of research, pioneered by Xerox PARC in the 1970s, is used to ground systems development in the work practices that people devise and use to organise everyday life. It plays a formative role in our understanding of Human-Computer Interaction (HCI) and Computer Supported Cooperative Work (CSCW) and supports requirements engineering, concept development, and systems evaluation. The approach is elaborated in detail in the book Doing Design Ethnography.
Publications, conference papers
Author of the book Designing Collaborative Systems: A Practical Guide to Ethnography, Springer.
and, Crabtree, A., Rouncefield, M. and Tolmie, P. (in print) Doing Design Ethnography, Springer.
Review activites, Member of the ESRC Peer Review CollegeESRC Rapporteur Associate Chair, ACM SIGCHI Conference on Human Factors in Computing Systems
Research reviews, for international organisations, including: Canadian Foundation for Innovation, Swiss Science Foundation, Estonian National Science Foundation, University of Helsinki.
Journal reviews, including: ACM Transactions on Computer-Human Interaction, Human Computer Interaction (HCI) Journal, International Journal of Human Computer Studies, Computer Supported Cooperative Work, The Journal of Collaborative Computing.
Conference reviews, including: ACM SIGCHI Conference on Human Factors in Computing Systems, ACM Conference on Computer Supported Cooperative Work, International Conference on Ubiquitous Computing, International Conference on Pervasive Computing.